Complaints Procedure

It is our aim that should a patient complains they will be dealt with courteously and promptly so that the matter is resolved as quickly as possible.

The information below relates to our complaints procedure and whilst every complaint is taken seriously, and managed individually, the steps outlined remain the same in all cases.

Our procedure has been designed to be in line with the General Dental Council's (GDC) guidelines.

You can complain to us in the following ways:-

By email: info@pearldental.co.uk

By Letter: addressed to DrAjiaz Syed, 14 Streatham High Road, Streatham, London, SW16 1DB

Procedure following your complaint:

If the solution presented by us is not acceptable to you, then please let us know at your earliest convenience.

If you feel we have not resolved your complaint accordingly, you can contact the Dental Complaints Service at www.dentalcomplaints.org.uk

The General Dental Council (GDC) information can be found at www.gdc-uk.org